Return an order
Es gelten unsere Datenschutzbestimmungen
Returns Policy
Please send the goods back in their original packaging (at least in the original box) to the following address:
Hildje™ wall garden systems
c/o exCAD Rapid Prototyping & Trading OHG
Vater-Jahn-Straße 37
Main entrance
06712 Zeitz - Germany
Please pay attention to:
Products that have already been assembled/assembled or filled with nutrient solution and/or substrate cannot be returned. This can be seen by the broken seal on the wall brackets and by indicator strips on the bottom of the box. In this case, we will send you wrongly returned goods at your expense and will not refund the purchase amount.
The basis of this guideline is that in above. In this case, it cannot be assumed that the goods have been tested or visually examined, but rather that they have been used.