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Return an order

Es gelten unsere Datenschutzbestimmungen

Cancel orders online and return goods

If you would like to revoke the contract concluded with Hildje™ Wandgarten / Rapid Prototyping & Trading OHG, please fill out this form and then press "send".

To: Hildje™ wall garden systems / exCAD Rapid Prototyping & Trading OHG, Vater-Jahn-Straße 37, 06712 Zeitz, Germany

Your cancellation has been forwarded and is being processed. You will receive an email confirmation shortly.

Returns Policy


Please send the goods back in their original packaging (at least in the original box) to the following address:


Hildje™ wall garden systems

c/o exCAD Rapid Prototyping & Trading OHG

Vater-Jahn-Straße 37

Main entrance

06712 Zeitz - Germany

Please pay attention to:

Products that have already been assembled/assembled or filled with nutrient solution and/or substrate cannot be returned. This can be seen by the broken seal on the wall brackets and by indicator strips on the bottom of the box. In this case, we will send you wrongly returned goods at your expense and will not refund the purchase amount.

The basis of this guideline is that in above. In this case, it cannot be assumed that the goods have been tested or visually examined, but rather that they have been used.

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